The OFSS team brings "Big Business" solutions to clients of all sizes. Our business is built on relationships. We will be with you from start to finish, overseeing every stage of the implementation process. No middle-man or answering service.
*Your clients will benefit from our work order management system. Service calls will go directly from office staff to dispatch instantly via mobile devices!
*95% of field service companies that implemented GPS tracking saw an improvement in their technician's punctuality.
*Technicians will have all job information at their fingertips, literally! Whether on site or in the field, your technicians will know exactly where they are going and what they will need to get the job done.
*Go from paper to paperless! Studies have shown that moving from paper invoices to online invoices reduces the cost of each transaction by an average of 80%!
*Field service technicians will have the ability to record all job details in our field service app including parts used, photos of the job, time spent on site, and travel time. Invoices can be generated in minutes, which means your technician can move on to the next job and you have everything you need to invoice your customers accurately and efficiently.
Most customers report the most difficult part of the process is cleaning up their customer/location data. The benefit of using Optimum Field Service Solutions is that we will help you every step of the way.
Change can be difficult. Optimum Field Service Solutions will lead the way in training and supporting your implementation and workforce adaptation.
With over 9 years of experience, our customers report that they could never go back to pen and paper. This process has benefitted their business, their workforce, and their customers beyond their expectations.